For US stock dolls, stocked in California, US Warehouse.
Shipping: Shipment will be arranged within 24 hours after payment.
Tracking: The tracking number will be updated within 1-3 business days after payment.
Delivery: Normally, 5-7 business days delivery from California, US. 100% Discreet Packaging, Tax-Free and Free Shipping.
100% risk free. Get a full refund if you return the doll unused.
Shipping Fee US stockdolls to the U.S: FREE Standard Shipping Shipping to rest of the world: The shipping fee is about 5~8% of the product price Delivery Time: The doll in stock US or EU delivery total time 2~7 days
*Delivery Time = Handling Time + Shipping Time (+ any holidays)
We check inventory every day to ensure that there are sufficient stocks for every product. Order processing time can range from 3 - 5 business days, depending on the selected customization options and the number of orders in queue.
*Please understand that a sex doll is a customized product that is made-to-order according to the customer's specifications. Although we strive to ship every order within the above time-frame, processing time could be slightly longer in exceptional cases.
Shipping time depends on the shipping methods you choose: *Unable to send address: P.O.BOX
1. Expedited Shipping It will take 10~15 days for deliverydependingon your location.
2. Standard Freight Shipping It will take 25~35 business days for delivery depending on your location.
Note: Sometimes when we are experiencing manufacturer and distribution delays. At the same time, orders shipped via UPS or FedEx are also experiencing delivery delays. It will take 15~20 business days for the delivery to arrive depending on your location.
Canadian delivery time: 1. Standard Shipping First, our custom dolls should take 3~7 days to complete production. Then it is shipped by ocean container ship from our factory to Vancouver, Canada and then picked up by UPS. Once your package is released and inspected, we will arrange local shipping and then your UPS tracking number will change to active status and be sent to your address. Delivery has recently taken 8~9 weeks (previously it only took 4~7 weeks, but there was a 14~28 days delay with port congestion in Vancouver).
*Because of the special Canadian sea transport, sea transport logistics status of Canadian order is not open freight inquiry, so there will be 30~40 days when customers are unable to check the logistics status, but our company can check through the shipping system. If you order a Canadian shipping order, please contact us to check the logistics status, after the package reaches Canada, UPS will update the logistics status and delivery of your order, thank you for your understanding.
2. Expedited Shipping Factory production dolls take 3~7 days, 10~15 days sent to customer address
Has my order been dispatched yet? Most orders are generally dispatched within 3 days (Excludes Weekend) but may up to 5 days, sometimes longer. You will receive a dispatched email when your order has been dispatched, please check your SPAM/Junk box just in case it slips in there. If you can't find your dispatch email, contact us, and we can give you real-time information on whether your order has been dispatched or not. It always takes 1~2 days before the package is checked into the carrier's tracking system. Since the sex doll is a special product, only one ship is shipped once a week, so tracking numbers usually update in 3~7 days.
Do your prices include VAT? Yes, VAT is only for orders within the EU (European Union)
My item arrived broken or damaged, what can I do? If your product is damaged, please reject the item and take a photo in time. Contactusby email as soon as possible. We will arrange a new shipment within 48hours. We are not responsible for any damage to boxes, cases or other packaging. This is the carrier's responsibility to handle them with care, we have no control over this.
Why didn't Ireceive a confirmation email after placing the order? There's a good chance that our email has ended up in your SPAM/JUNK folder so please do check there. If you still can't find it, please do let us know.
I don't have a tracking number, when will I get it? When you receive your dispatched email, it will be there most of the time, if you can't find it, please email us at us for an update on your tracking.
For more shipping information, please contact us via email or filling out the ‘Contact Form', we will usually get back to you within 2 hours.
Shipping Delays Rosewives shall not be held responsible if shipments are delayed for any reason beyond Rosewivescontrol.
These terms are accepted when placing an order atrosewives.com.
How to make payment?
Online shopping comes with its fair share of challenges such as fraud. This risk could be higher for the sex doll industry because a solid TPE sex doll cost a lot of money. We understand the importance of secure payment and trade assurances and that is we use reputable online payment platforms such as PayPal. We want to protect you and assure you we’re a legit business that you can shop from with peace of mind. If you didn’t receive the item or there is a trade dispute for any reason, you can ask PayPal to step in to protect your money.
PayPal is the most convenient payment method in the world! Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfers (no PayPal account needed).
We guarantee the confidentiality and security of the transaction you make with us. There will be no reference about sex dolls, sex toys or our store name in your bank statement or credit card bill. Your privacy is our top priority. You can sign in to PayPal to finish the payment with your credit card, debit card or you can pay with PayPal as a guest without signing up.
Our store is SSL (Secure Sockets Layer) verified, as you can see “https://” instead of “http://” in our store address. This technology is used by the world largest internet sites (Microsoft, Google etc.) to ensure that the data transferred between your browser and web server is confidential and private.
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