FAQ

What is the difference between silicone and TPE?

Silicone and TPE are both high-quality sex materials. Silicone is regarded as a more durable material while TPE is considered the most realistic. Here are the main attributes of each material.
Silicone 
  • A bit harder than TPE but also more durable.
  • More expensive.
  • Easier to clean.
  • Safe for human contact.
TPE
  • TPE is softer to the touch.
  • More realistic ‘jiggling’ of body parts (breasts, ass, etc.).
  • The material is more elastic which allows the dolls to be more flexible at their joints.
  • Good heat retention.
  • Less expensive.
  • Safe for human contact
  • Less durable than Silicone - more care is required to clean and care for it properly.

What is the difference between the removable vagina and the built-in/fixed vagina? 

The built-in or fixed vagina is exactly how it sounds. The vagina is built-in into the doll to mimic a real woman. The removable vagina is a sleeve or fleshlight tube that can be inserted and removed from the doll. The tube is held in position by the doll’s labia.
So, which is better? Most of our customers prefer the built-in vagina as it provides a more realistic experience. However, the removable vagina is easier to clean and replace. If you prefer realism, we advise you get a built-in vagina. If you want something easy to pop out and clean after use, you should consider the removable vagina.

How long will a sex doll last? 

A sex doll will last anywhere from 2 - 10 years depending on the use and care. A sex doll that is frequently used is more likely to suffer from wear and tear. There are many things doll owners can do to maintain their sex dolls. In case of damage, do not worry because the dolls can easily be repaired.
We offer free repair kits for most doll damages, and each doll comes with a complimentary cleaning kit to keep your doll clean. We have also written many blog articles and tips on how to keep your doll looking brand new.

How do you clean a sex doll?

Cleaning a sex doll after use is important because it keeps your doll in great condition and also protects you from harm. Luckily, cleaning a sex doll is an easy process that can be completed in minutes.  more here

What’s the best way to store a sex doll? 

The best way to store your sex doll is to store it vertically, preferably hanging from something, such as in the closet. Each of our sex dolls comes with a storage kit for easy storage. By hanging your sex doll in a cool, dark place she will be safe from damage. There are other storage solutions as well if hanging it is not practical. Placing your doll in a sitting position, or lying on her back are both popular storage positions as well. Just make sure she is not wearing any tight clothing or dark color fabrics for a long period of time. Dark color fabric may stain the doll’s skin after prolonged exposure.
The main things you want to avoid when storing your sex doll are:
  • Contact with dark color fabrics - these may stain the doll's skin if in contact for a long period.
  • Tight clothing - things like elastic bands may leave permanent marks or indentations if they are not removed during storage.
  • Sunlight - The sun may cause her skin to fade.
  • Extreme temperatures - Hot and cold temperatures may warp the doll over time. The good thing is, you do not need to worry about normal fluctuations, but extreme temperatures such as freezing and extreme heat.
  • Pressure points - If anything is pressing into the doll’s skin over a long time, it might suffer from indentation. It is, for this reason, we advise that the doll is suspended in the air, or it rests on a soft surface.

Will the doll skin stain? 

The doll’s skin, although durable and resistant to rips, tears, and stain, is not indestructible. You should be careful to keep your doll away from dark fabrics and tight clothing. If you like dark clothing, you should be sure to wash it before wearing it on the doll and be sure to not store her with clothing on. The best clothing for dolls is light-colored, loose-fitting fabrics.

How long does shipping take?

Once shipped your doll should arrive within 3-7 days depending on how long it takes to pass through customs.

How long will it take to receive my sex doll?

Once your order is placed, we will require 2-3 weeks for production and shipping. You should expect to receive your doll within 3 weeks of placing your order. Sometimes, due to the number of orders received, or the failure of some of our dolls not passing our quality assurance tests, we will need more than 3 weeks. In the case of any delay, we will include free items in your order such as extra wigs, clothes, or even an additional head.

Can I pick up my sex doll instead of having it delivered to my door?

Yes, if you prefer to pick up your sex doll instead of having it delivered to your house you can arrange to pick it up at your local FedEx or UPS offices instead.

Will I have to pay any import duties or customs taxes on my sex doll?

Although unlikely, some shipments will require the customer to pay an import tax to their country's customs office to have their package delivered. Although we cover shipping costs with the package carriers, we do not provide help with import taxes.
Don’t see an answer to your question? Write us an email or contact us on our live chat support channel.